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Know Your Customer (KYC) Questionnaire

Volli KYC Verification is a critical step to protect your business and ensure compliance. We make it easy to submit your credentials, upload required documentation, and get approved quickly—so your services go live without delay.

KYC verification icon representing secure onboarding and know your customer compliance

Company Information

Contact Information

Compliance & Security

Supporting Documents

Click or drag a file to this area to upload.
(Utility Bill, Lease Agreement, etc.)
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Click or drag a file to this area to upload.
Click or drag a file to this area to upload.

Acknowledgement

Volli KYC Verification

Our Know Your Customer (KYC) process is designed to validate business identity and activate services securely. It ensures compliance with telecom regulations while protecting accounts from fraud.

Clients submit company registration documents, proof of address, and a valid government-issued ID. These requirements help fulfill FCC and industry standards for lawful telecom usage.

Whether you're porting numbers, using SMS, or activating SIP trunks, the verification process keeps your account compliant and secure. All data is encrypted and reviewed by our compliance team within 1–2 business days.

Need guidance? Visit our FCC telecom privacy guide or contact support@vollicomm.com for help completing your KYC profile.

KYC Activation for Volli Services

Verification is required for activating VoIP, toll-free voice, SIP trunking, and UCaaS services. Our streamlined process enables fast, compliant onboarding.

KYC Document Checklist

To meet industry regulations, customers complete the Volli verification form by submitting business credentials, an LOA, and secure uploads via our portal. These measures prevent fraud and support service legitimacy.

Verification Steps for Volli Customers

The process includes (1) Business Profile Submission, (2) Identity Confirmation, and (3) Document Upload. All steps are completed in under 15 minutes and reviewed within 48 hours.

Why KYC Is Essential

Verification supports lawful telecom use and enables compliance with regulations like STIR/SHAKEN. It is a foundation for secure number activation, voice provisioning, and account stability.

Volli’s Compliance Commitment

We enable secure onboarding across platforms and offer 24/7 support for enterprise and SMB customers. Each record is reviewed by our team before account activation proceeds.

Secure customer verification for Volli telecom services

Explore more on our Onboarding Portal or review the FCC KYC Guide for telecom compliance insights.

KYC verification is a foundational part of any modern telecom onboarding experience. At Volli, we take Know Your Customer protocols seriously—not just for compliance, but for your security and reliability. By implementing these procedures, we reduce fraud risks, ensure number portability legitimacy, and protect toll-free traffic integrity.

Each customer’s documentation is reviewed manually by a trained compliance specialist. This team ensures that LOAs are valid, IDs are current, and registered businesses match FCC and local telecom registry data. For UCaaS clients, especially those managing multiple locations or sub-accounts, our KYC process aligns identity with usage structure.

Our platform integrates secure encryption and follows industry best practices like GDPR, HIPAA (where applicable), and STIR/SHAKEN authentication alignment. You may be asked to re-verify KYC annually depending on service type or if changes occur on your account. If any discrepancies arise, our onboarding team will reach out immediately to resolve them with minimal disruption.

Have more questions? Visit the FCC’s Know Your Customer FAQ, or email support@vollicomm.com to schedule a quick compliance consult. We’re here to make secure onboarding easy—and fast.