Current Customer Onboarding

Onboarding Documents

Signed Contract

Click or drag files to this area to upload. You can upload up to 60 files.

Signed LOA

Click or drag files to this area to upload. You can upload up to 60 files.

Tax Exemption

Click or drag files to this area to upload. You can upload up to 60 files.

Download Blank LOA HERE

Porting 15 or more numbers?

Are there any Toll-Free Numbers?

Preconfigure System with Key Sheet

Click or drag files to this area to upload. You can upload up to 5 files.

ACH

Please Download key sheet if not already provided HERE

Primary Contact Information

Business Name

Primary Contact Title

Primary Contact Name

Phone Number

Billing contact info

Billing Contact Name

Phone Number

Porting Process Information

911 Address Information

Address Line 1

Address Line 2

City

State

Zip Code

Provide the address to be associated with emergency services.

Caller ID Name (15 character max)

Exemption Address Porting

Porting Process Information

Date Preferred to Change Services Non-Toll-Free

Date

Time

FOC - Firm Order Commit: Indicate your preferred date for the service transfer | Please allow 14 business days maximum to process CSR scrub for porting

Additional Notes

If any questions about the process, please include questions here.

Escalation Contacts:

When service is down with 24/7 access:

Porting: porting@vollicomm.com
Support: support@vollicomm.com
Sales: sales@vollicomm.com
Emergency Outage: emergency_outage@vollicomm.com

For additional requests:

Marketing: tcurnutte@vollicomm.com
Billing: billing@vollicomm.com